Internal communications is how we share information with each other within an organization. The goal is to keep everyone in the know and make sure everyone is involved.
Internal communications includes things like telling employees about new policies, giving updates on company performance, or running surveys to find out how people feel.
Having good internal communications is really important. It keeps everyone informed, makes the company's culture stronger, gets people excited about their work, and helps everyone stay calm when things get a little crazy. Plus, it can make work more interesting and fun.
Best practices for internal communications
Keep it concise and clear: Use simple language and get straight to the point to ensure that your message is easily understood by everyone in the company.
Include relevant information: Provide the necessary details such as dates, times, and locations, if applicable, to avoid confusion and ensure employees have all the information they need.
Use a consistent and professional tone: Maintain a professional tone throughout the announcement to convey the importance of the message and to ensure it is taken seriously.
Highlight the impact and benefits: Clearly communicate how the announcement affects employees and emphasize the benefits or positive outcomes associated with the news.
Provide a call to action: Clearly state any necessary actions employees need to take, whether it's attending a meeting, completing a form, or simply acknowledging receipt of the announcement.
Engage and connect: Make the newsletter content relatable and engaging to capture employees' attention. Include stories, highlights, and updates that connect with their interests and experiences.
Keep it concise and scannable: Break up the content into sections or bullet points, and use headings and subheadings to make it easy for employees to scan and find the information they need quickly.
Include a variety of content: Mix up the content by including a combination of company news, employee spotlights, upcoming events, recognition, tips, and relevant industry updates to keep the newsletter diverse and interesting.
Visual appeal: Incorporate visuals such as images, infographics, or videos to make the newsletter visually appealing and enhance understanding.
Provide links and resources: Include clickable links to additional information or resources for employees who want to explore a topic further, ensuring accessibility to more detailed content when needed.
Epoch as an internal communication tool ☎️
Epoch is an amazing tool for events, but sometimes hosting one isn’t needed! Epoch can also be used for announcements, newsletters, reports, policy updates, recordings, and more! You can use Epoch to share general information with employees that they need to know or see. When sending out information, you’re also able to track link clicks within the content, and collect feedback from the links you shared.
Create important announcements that link out directly to mandatory forms and documents.
Create recurring newsletters and collect employee feedback and questions all in one place.
Track link clicks across all your content. You can even see who viewed your content and when, so you can analyze your data across departments, roles, and offices.